FAQs

Frequently Asked Questions - ATIN Appeal's

Q: What is ATIN Appeal's?
A: ATIN Appeal's is a clothing brand that focuses on premium men's shirts and kurtas, offering a wide range of high-quality products featuring Sanganeri prints.

Q: What products do you offer?
A: We specialize in men's shirts (both half and full sleeves), long kurtas, and short kurtas. We plan to expand our range to include more menโ€™s and womenโ€™s apparel in the future.

Q: Where are your products made?
A: Our products are crafted with care, focusing on Jaipur's renowned Sanganeri prints, using high-quality fabrics like 60*60 cotton.

Q: How do I place an order?
A: You can place an order directly through our website by browsing the product categories, adding items to your cart, and proceeding to checkout.

Q: What payment methods do you accept?
A: We accept a variety of payment options including credit/debit cards, UPI, net banking, and other popular payment gateways for a secure and seamless transaction experience.

Q: Can I cancel or modify my order?
A: Orders can be canceled or modified within 24 hours of placing the order. Please contact our support team at support@atincrew.com or call 9461054234 for assistance.

Q: What are your shipping charges?
A: We offer free shipping on orders above โ‚น500 across India. For orders below โ‚น500, a nominal shipping fee applies, which will be displayed during checkout.

Q: How long does delivery take?
A: Standard delivery takes 5-7 business days within India, depending on your location. For bulk or custom orders, delivery timelines may vary.

Q: How can I track my order?
A: Once your order is shipped, weโ€™ll send you a tracking link via email or WhatsApp, allowing you to monitor the delivery progress.

Q: Do you offer bulk discounts?
A: Yes, we offer competitive pricing and special discounts for bulk orders. For more information, please visit our Bulk Orders page or contact us directly for a custom quote.

Q: How can I place a bulk order?
A: You can fill out our bulk order form available on the Bulk Order page, or get in touch with us via email at support@atincrew.com.

Q: What is your return policy?
A: We offer a 7-day return policy for unworn and unwashed items with all original tags attached. To initiate a return, please contact us at support@atincrew.com or through WhatsApp at 9461054234.

Q: How do I exchange an item?
A: Exchanges are allowed within 7 days of receiving your order. If you wish to exchange for a different size or design, contact us, and weโ€™ll guide you through the process.

Q: Do you offer refunds?
A: Refunds are processed after the returned item passes our quality check. Refunds will be credited to the original payment method within 5-7 business days.

Q: How do I care for my ATIN Appeal's clothing?
A: Our shirts and kurtas are made with premium cotton and Sanganeri prints. We recommend machine washing in cold water with like colors and drying in the shade to preserve the vibrant colors and fabric quality.

Q: How can I contact customer support?
A: Our customer support team is available from Monday to Friday, 10:00 AM to 6:00 PM. You can reach us via email at support@atincrew.com or on WhatsApp at 9461054234.

Q: How soon can I expect a response from support?
A: We typically respond to all queries within 24 hours.